All of our businesses depend on clients returning back over and over again, and if you value your customer and want to engage them – WGU Academy is a great example of how you can do exactly that through a box.
Paul Heslop breaks down this box – that the Process team designed and manufactured and how it scaled up and multiplied WGU Academy’s recurring subscribers which are students. WGU is a school and also a business that relies on people returning and renewing and just continuing to be a part of the brand. A box like this can help your brand in a number of different ways; it’s what we call a customer success kit and it may just be that missing link you’re looking for to spread your brand’s message more effectively and profitably.